19/05: Follow up

Category: First Visit
Posted by: rysato
Dear potential clients

As most of contact with you is done via e messages (unless you take lessons at our main location in Nishi-Shinjuku) we'd like to explain our contact and follow up protocol to you.

After we have arranged and you have taken your demo lesson we will contact you via email to get your lesson feedback to find out how the lesson went for you?

We of course will get the instructors feedback as well.

Once you've given us your feedback and if that feedback was positive we will ask you whether or not you want to take lessons with us on a regular basis or not?

If yes, then our next questions will be related to your study goal(s) and how you wish the lessons to be conducted or the main focus of the lessons. Then can change from time to time and we will check with you from time to time to decide the current focus.

Once the goals / focus of the lessons is decide on, we will then discuss with you about the best, day, time and location for your lessons as we as if you are ok with the current instructor or would like to try a different instructor if available.

Lastly, we will ask you how many lesson points you wish to purchase to get started with the lesson and inform you of any campaigns that we may have at that time.

Once the number of points is decided, we will create an order for you and send you the information for the point purchase and bank transfer. (oder number, our bank account details and amount due)

After you've completed the bank transfer and our finance section has made confirmation of the payment; your account is activated.

We will inform you via email that your account is activate and ask you when you would like to book lessons. Based on you request we will book the lesson(s) for you and send you an update via email, so you can mark the data on your personal calendar.

The lesson booking will always done the same, we ask you or you request to us via email.

The LS staff can not book lessons for you as they you a different booking system. Only Jaba staff can book or cancel lessons for you.

If you have any questions at anytime, feel free to contact us with those inquiries.

Jaba Staff

Category: First Visit
Posted by: jcsesznegi
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When you visit Jaba for the first time, we will of course give you a free demo lesson. During the demo lesson, your assigned instructor will gauge your level and discuss with you a study plan.

The lesson will be part level check, part lesson, part consultation. The instructor needs to find out your level, by asking you various questions and also discuss how and what you'd like to study.

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We also use the CLT method (communicative language teaching) as we want get you talking as soon and as much as possible. Our instructors try to keep their (TTT) teacher talk time to about 30% teacher, 70% student. It will take a few lessons to get there, but we want you to try your best.

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The lesson content and flow will be decided by you and the instructor together, as we do our best to customize the lessons based on your level, needs and goal(s).

During the demo lesson, do not hesitate to ask questions or make requests.

Once the demo lesson is complete, one of the Jaba staff will also speak with you directly to discuss your goals and lesson content in more detail.


19/05: Gaba LS

Category: First Visit
Posted by: rysato
To our external clients.

Some of you may know that our parent company is Gaba English Conversation Schools. We conduct the Jaba (Japanese lessons) in the same building at the English conversation lessons, so there are a few rules we'd like for you to observe when entering and exiting the Gaba LS (LS = Learning Studio).

Since our Gaba instructors are from all over the world and may look just like you. The Gaba LS staff may not know that you are there at the LS for a Jaba lesson unless you inform the person at the front counter.

1. Please inform the LS staff that you are there for a Jaba lesson that starts at ____ time? So, the staff can inform the Jaba instructor that you are there and the Jaba instructor can guide you to your study booth.

As our Gaba staff would not know you were a Jaba client until you introduce yourself and inform them the same goes for the Gaba LS clients who are there to study English.

At first glance they will automatically assume that you are a Gaba instructor.

2. Our Gaba instructors have a dress code at the Gaba LS, you being a client of course do not have a dress code, but we do ask that you pay attention to your wear.

We do not allow cut off shorts, tank tops and flip flops, it is a standard dress code that we want everyone to respect.

The traditional dress for clients is casual, but not overly so. So, please keep that in mind when coming to the LS for a lesson.

Lastly, since the LS is very busy at certain times, we ask that you please come about 10mins prior to your lesson and to leave soon after your lesson to avoid over crowding in the waiting area.

Additionally, we ask that you show basic respect to other clients and staff at the Gaba LS. If you have a problem, let the staff know and someone will assist you.

We try to provide a clean, safe and relaxing experience for those visiting our Gaba LS and kindly ask that you abide by the above guidance.

Jaba Staff

23/02: First Visit

Category: First Visit
Posted by: jcsesznegi
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We try to make it as simple and trouble free as possible for you to join our program. There are only a few steps to take to get you started improving your Japanese communication skills.

Step1
Please contact us via the application button located at the top or bottom of this page. As we'd like to have all your important information, such as full name and contact information and so on. (Please click on the application button to view)

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Step 2
Once your application has been received, we will contact you to arrange for a free demo lesson based on your day, time and location preference stated in the application.

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Step 3
If after you've taken your demo lesson and decide that you would indeed like to take lessons with us. We will ask you to purchase lessons points to begin.

Once the bank transfer has been confirmed you are now ready to move to the last and final step.

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Step 4
Set a lesson schedule and begin your lessons.

It really is that simple. We look forward to hearing from you.

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We do not accept cash or credit card payments. All lessons points are pre-paid before actual lesson and made via bank transfer. Bank account details will be provided to you upon confirmation of your joining with us.